About Us

The NUSeq Core is located on Northwestern University's Chicago campus. Our mailing address is:

300 E. Superior St.
Tarry 2-770
Chicago, IL 60611

Anyone. We accept samples from all non-profit and for-profit organizations.

For your convenience, there is a computer in the DNA Extraction Room (the first room on the left when you enter the core) if you would like to fill out the forms when you drop off the samples.

To enter samples in NuCore:

1. Go to https://nucore.northwestern.edu/facilities
2. Click on “Login” at the top right-hand side of the page
3. Enter your NetID and password
4. Click on “NUSeq”
5. Click on the link for the service you want (Example: Bioanalyzer - Quality Control Nanochip)
6. Click “Add to Cart”
7. Select the payment source (chartstring number) and click “Continue”
8. Enter the quantity and click “Update”
9. Fill out and upload the completed order form
10. If your order is complete, click on “Purchase”, otherwise click on the “Home” tab on the top left-hand side of the page and repeat Steps 4 through 10

If you are from Northwestern and are on the Chicago campus:

Please bring your samples directly to the lab. Our regular hours are 8:30 a.m. to 5:00 p.m. We also provide a 24-hour DNA sample drop-off service. Authorized NUSeq Core users may drop off sequencing samples any time by using your keycard enabled WildCard or Northwestern Medicine card.

To activate your card for 24-hour access, please email nuseq@northwestern.edu and include the following information:
 
Name
Employee ID#:
Indala/HID#: (five-digit number on the back of the card under the magnetic stripe)
 
Please note: Requests may take up to 48 hours to fulfill.

If you are from Northwestern and are on the Evanston campus:

Drop off samples at one of the two courier locations in the Hogan Building, 2205 Tech Drive: Hogan 2-100, BMBCB administrative office, or Hogan 4-150. The couriers pick up the samples every morning and we receive them in the afternoon. 

If you are not on the Northwestern campus:

Please send your samples through an independent carrier such as FedEx or UPS to the address listed under contact us. Prior to shipping, please contact a technician to schedule delivery. At the time of shipping, please send an email notification with your express mail tracking number. This will allow us to watch for your shipment. We prefer that samples are sent overnight on Mondya or Tuesday so that we can guarantee someone is here to accept them. We will notify you when your shipment is received. 

Please email nuseq@northwestern.edu or call the NUSeq Core Admin Office at 312-503-3331.

All invoices are emailed to the principal investigator and the account administrator at the end of each month.

Invoices are sent out at the end of each month. If you'd like another copy, please email nuseq@northwestern.edu or call the NUSeq Core Admin Office at 312-503-3331.

After invoices are sent out, you have five business days to review your invoice and report any errors. If you do find an error, please email nuseq@northwestern.edu or call the NUSeq Core Admin Office at 312-503-3331.

"This work was supported by the Northwestern University NUSeq Core Facility. (If single-cell sequencing was provided using the 10x Chromium system, also add) We would also like to acknowledge NIH Grant 1S10OD025120 for the 10x Chromium housed in the NUSeq Facility."